REGISTER A COMPLAINT

We value you and your shopping experience at GOCHINA.PK If something’s not right with your order, don’t worry, we’re just a message away!

Fill out the form below with your order details and issue description. Our support team will contact you quickly to resolve the matter.

COMPLAINT FORM

Frequently asked questions

How will i know the status of my complaint?

You'll receive email updates, or you can contact our support team with your complaint reference number.

Can i track my complaint?

Yes, use your complaint reference number to track the progress by contacting our support team.

What issues can i report here?

You can report problems related to product delays, delivery delays, missing items, or payment issues.

Need Assistance?

If you have any questions about payment options or need help with your order, our customer support team is here to assist you.